Teachers' Curriculum Institute

Technology Support

System Requirements

Internet Connection 10 mbps for schools. 1.5 mbps for home. To check if your connection is sufficient, use a speed test site such as https://fast.com/ (mobile-friendly). To check if your internet connection is...

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Google Chromebooks

TCI's Teacher Subscriptions and Student Subscriptions work seamlessly on the Google Chromebook because our subscriptions are web-based. Students can read the text for their class, reveal main ideas, add notes...

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iPad Blocks TCI Content

If you are using iPad's Restrictions (a.k.a. parental controls) you may encounter that some TCI lessons are not displaying on the iPads. This is because parental controls, just like spam filtering, is not 100% ...

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Unreliable Internet

Your internet connection should be at least 10MBPS and your computer should meet TCI’s system requirements (http://www.teachtci.com/requirements.html). To test your current connection speed, you can go here: h...

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How to Clear Your Cache

Your internet browser's cache stores certain information about web pages you visit, so that they'll load more quickly in the future. If you encounter a problem on our site, often all you have to do is clear you...

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Slow Video

For optimal downloads, your internet connection should be at least 1.5MBPS and your computer should meet TCI’s system requirements (http://www.teachtci.com/requirements.html). To test your current connection sp...

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June 30th Reset

On June 30th of every year, TCI resets your subscription and classes so you can start the new school year fresh! Here's what will happen: Your students will be removed from your classes and al...

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Retirement of tutorial.teachtci.com

For 10+ years we've hosted a complimentary online tutorial for 5th grade U.S. history. Now, History Alive! America's Past 2001 has been retired, and on June 30, 2015, http://tutorial.teachtci.com/ was retired w...

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Students Can't Submit Online Assessment Answers

A handful of customers have reported that students were unable to submit online assessments at school. When students try to submit their assessment answers (at school) they get an error message that says: "Uh ...

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How to Clear Your Cache: Chrome

Your internet browser's cache stores certain information about web pages you visit, so that they'll load more quickly in the future. If you encounter a problem on our site, often all you have to do is clear you...

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