Teachers' Curriculum Institute
I Can't Sign In
Some common error messages and their solutions Message: "Invalid Email or Password" Solutions: Passwords are case-sensitive so you'll also need to make sure you’re typing your password exactly as you set...
Read ArticleTechnology Support
My Programs are Locked
Your district has elected to manage student and teacher subscriptions and program assignments for for you. Please reach out to the appropriate person at your district to have them make update your students or p...
Read ArticleGoogle Chromebooks
TCI's web-based Teacher Subscriptions and Student Subscriptions work seamlessly on Google's Chromebook. Just be sure that your Google Chromebook meets our minimum system requirements. Students can read the tex...
Read ArticleSystem Requirements
Go to www.teachtci.com/system-requirements to see the current system requirements to successfully use TCI subscriptions including information about internet connection speeds, sites that must be whitelisted, de...
Read ArticleHow to Clear Your Cache
Your internet browser's cache stores certain information about web pages you visit, so that they'll load more quickly in the future. If you encounter a problem on our site, often all you have to do is clear you...
Read ArticleJune 30th Reset
On June 30th of every year, TCI resets your subscription and classes so you can start the new school year fresh! On July 1st, your new subscription will also get some feature upgrades. Here's what will hap...
Read ArticleStudents Can't Submit Online Assessment Answers
If your students are unable to submit online assessments at school but are able to successfully complete online assessments off campus, the culprit is likely the school's web filtering system (not the strength ...
Read ArticleHow to Clear Your Cache: Chrome
Your internet browser's cache stores certain information about web pages you visit, so that they'll load more quickly in the future. If you encounter a problem on our site, often all you have to do is clear you...
Read ArticleiPad Blocks TCI Content
If you are using iPad's Restrictions (a.k.a. parental controls) you may encounter that some TCI lessons are not displaying on the iPads. This is because parental controls, just like spam filtering, is not 100% ...
Read ArticleUnreliable Internet
Go to www.teachtci.com/system-requirements to see the internet connection speed required to successfully use TCI's subscriptions. If you find that your speed is slower than required and you’re using a wireles...
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